Frequently asked questions

  • Kan ik een welkomstpakket of een boodschappenlijstje bestellen?

     - Absolutely, we can provide you with one of our standard welcome baskets. Wish you will find on our check-in app. Alternatively you can send us a list of ingredients which we can have delivered on the date of your stay for an additional fee. Note: this service should be ordered with at least 48 hours notice.

  • Accepteert u huisdieren?

         - Pets are strictly not allowed at any of our properties regardless of size or behaviour as it is part of the agreement we have with our owners. The only exceptions we make are for registered guide dogs. 

  • Kunt u babyspullen hebben of ter beschikking stellen?

    - Baby items do have an additional cost:

  •      - None of our properties allow guests to have parties. However, depending on the circumstances and only with prior arrangements in place with our agency, we can allow small dinner parties with a limited number of guests. Please reach out to our team on HolidayPropertyManager@gmail.com. 

  • Ik kom laat in de avond aan. Hoe krijg ik de sleutels?

     For late night or early morning arrivals, we need to charge our Welcomer fee. Please consult the check in app for the cost of a late check in as well as late check outs. 

  •      - Hygiene products – we provide soap, shampoo, bin bags and toilet paper in all of our homes. 

  •    - We are obliged to collect Tourist Tax for the municipality for all guests staying in paid accommodation. The fee is usually 2€ per person per night, with a maximum charge of 14€ per person, children under thirteen are not subject to this tax.

  • - Save space in your suitcases for all the shopping you want to take home. Beach towels and beach umbrellas are available to rent at €7.50 per item per week. You can add these and baby equipment at the time of your online booking.

  • Wat is de beste manier om de accommodatie te bereiken?

    - Wij bieden handige luchthavenvervoerdiensten. Bekijk gerust onze pre-check-in-app voor meer informatie en prijzen.

Gepersonaliseerde gastervaring

Onze partnerapp transformeert uw verblijf in een persoonlijke ervaring. Krijg toegang tot essentiële voorzieningen, regel vervoer, boek activiteiten en rondleidingen en ontvang lokale tips - allemaal afgestemd op uw voorkeuren. Omdat er onmiddellijke hulp beschikbaar is, is elk aspect van uw verblijf slechts één tik verwijderd, waardoor u verzekerd bent van een naadloos en op maat gemaakt bezoek.

Voorzieningen en diensten

Transportation

Activities and tours

Assistance

Local recommendations 


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